Who we are
Our website address is: http://www.riwayatipunjab.com.
SHIPPING & DELIVERY POLICIES
- We ship all our products worldwide through our courier partners .
- In India shipping is free , no additional charge will be applicable whereas for international shipments duties and taxes lavied upon such products need to be paid by customer .
- We use to dispatch all orders within 48 business hours. The estimated delivery time may vary product to product and can be delivered in maximum 15 business days from the time of placing the order.
RETURN POLICY
All products of company are checked at different stages from manufacturing to packaging , so there is no issue of manufacturing defect . All products (except handmade carpets ) purchased online are eligible for 7 days hassle free return from the day of delivery . In case of a defect found kindly notify us via e-mail us at cs.riwayati@gmail.com or call +91-9888293022 along with 3 images of the damaged rug/carpet .
The shipping cost for the return has to borne by the customer in case of non-manufacturing defect while no Return policy is applicable on international shipments .Even no return will be applicable on any product which is manufactured on any order or is customize by consumer